Quickstart

1. Sign in with your email

There is no password. Go to Sign in, enter your email, and choose Email me a code. The email has a 6-digit code and a sign-in link — use either one. Where it’s turned on, Continue with Google or Continue with Apple work too. If this is your first time, signing in creates your account and takes you to setup.

2. Set up your business

First, What do you need? (a website, online booking, or the AI front desk). Then setup has five steps, about 10 minutes in all, under a progress bar. Everything saves as you go: Save and exit at the top keeps your answers, even before the business exists, and you pick up on the same screen next time.

1. 1

   Your business

   One question per screen: the business name; what you do (tap your main type, then up to 3 more you also offer, and their first services join your menu); Just me or I have a team; where you work (at your place, at your clients’, online, or several); then the place: country, address and phone. Where it’s set up, the address suggests real addresses as you type and shows a map pin you can drag onto your door. Your answer sets where your starter services happen (each service can change it later in Settings → Services). If you only go to your clients or work online, no address is needed; the area you cover and any travel fee are in Settings → Services → House calls & online. Last, your name, optionally your mobile (never shown to clients; verify it in Settings → Notifications to get text alerts), and the main language you use with clients. The country sets your currency and can’t be changed later. Tick the box to agree to the Terms of Service and Privacy Policy, then Create my business.

2. 2

   Services & prices

   We start you with typical services for your business type, each with a Suggested price. Tap Use to keep a suggestion, or type your own — nothing ever guesses a price. If you continue with suggestions still untouched, you’re asked Are these your prices?: choose These are my prices or Let me change them. Set how long each service takes and how often clients usually come back. These services also fill your website and your booking page.

3. 3

   Your team (or Your calendar)

   With Just me, this is simply When do you work? — your own hours, with a break if you take lunch. With a team, add each person who takes appointments, their hours and the services they do, and optionally give them a login.

4. 4

   Opening hours & rules

   How the AI front desk sounds (friendly, professional or casual), a short description (or Write one for me) and your opening hours (filled in from your team’s hours). Then pick a starting point for your booking rules — Relaxed, Standard (most shops) or Strict — and any no-show or late-cancellation fee.

5. 5

   Go live

   Check what your business looks like to clients. Going live needs at least one service that is on and one person who takes bookings. If you want deposits, tick Open payments right after going live to connect Stripe next.

Everything stays editable in Settings → Booking rules. Fees are noted on the appointment for your team, never charged automatically.

3. Publish your website

1. 1

   Open Website in the sidebar

   Pick one of the 9 templates. Your name, services, prices, hours and address are already filled in.

2. 2

   Make it yours

   Click any text or photo to change it, or tell the AI what you want: “Make it black and gold.” See Editing with AI.

3. 3

   Choose your booking button

   Tornaly booking, your Booksy, Fresha or Square link, or no button. See Booking button.

4. 4

   Publish

   Pick your free address (yourname.tornaly.site) and choose Publish. You can connect your own domain later on a paid plan.

4. Make a test booking

After going live you land on Today. A few sample appointments (marked Sample) show how your day and calendar will look: nobody is messaged or charged, they aren’t counted anywhere, and Clear samples removes them (they also go away on their own with your first real booking). The quickest test:

1. 1

   Open Try it in the sidebar.

   You play a client, in a phone-style chat.

2. 2

   Ask for an appointment

   For example: “Can I get a haircut Saturday afternoon?” The AI front desk offers real open times.

3. 3

   Pick a time and give a name

   It holds the time, then confirms the booking.

4. 4

   Check your Calendar

   The booking is there. The panel What the assistant did shows each step it took and every check it ran.

5. Continue setup

Channels, your client list and the rest wait for you behind Continue setup, the button at the top of the app. It opens a side panel with your progress and the next three steps for what you use (a website only, booking, or the AI front desk), each with why it matters and a link. It ticks itself off as you go, disappears when everything is done, and Help → Setup guide (your initials menu) opens it again. The list: